Find official eToro support.

Begin from the official US website

Open eToro’s US website directly, then follow its Help or customer-service navigation. Keep your ticket number and the account statement needed to explain the problem. A social-media message is not proof that someone works for eToro.

Include facts that support the request

Describe the action, time, asset, order ID and error text. For a transfer, add the network and public transaction hash. Remove unrelated personal information from screenshots.

• Account and product context.
• Order or transaction identifier.
• Exact error text and date.
• What outcome you are requesting.

Protect access during the conversation

Never send a hardware-wallet seed, approve a remote-access session on the promise of recovering funds, or move crypto to prove ownership to a stranger. If account access is compromised, use the provider’s official account-security process immediately.

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